Last updated: 25 August 2026
When you register on JR Fintech, we collect your name, email address, phone number, and any information you submit when raising support tickets or requesting fund transfers. We also log basic technical data such as IP address and browser type for security purposes.
We use your information to operate your account, process wallet fund requests, manage subscriptions, send OTP verification codes, respond to support requests, and communicate important platform updates.
Passwords are stored using industry-standard one-way hashing. We use session security measures and CSRF protection across the platform to protect your account from unauthorized access.
We use Mailjet to deliver verification emails. Mailjet processes your email address solely for the purpose of delivering these messages.
You may request a copy of your data or ask us to delete your account by contacting support through the Support section of your dashboard.
We may update this policy from time to time. Continued use of the platform after changes constitutes acceptance of the revised policy.
If you have any questions about this policy, please reach out via the Support page or contact our support team.